European Customer Centricity Awards

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One of the Largest Celebrations of Customer Experience in Europe.

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REGISTRATION DEADLINE

6 May 2022

FINALISTS ANNOUNCED

1 June 2022

VIRTUAL Conference

15 September 2022

VIRTUAL Awards Ceremony

16 September 2022

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Reasons to Enter

Recognition

Share your story and gain recognition for all your hard work.

Learn

Discover how your peers are becoming more customer centric through the initiatives presented.

Network

Virtually meet other customer centric organisations and CX leaders.

Case Studies

Gain exclusive access and choose from over 130 CX case studies to attend, delivered by the finalists throughout the Finals.

Testimonials

Many thanks for organizing this amazing event and thank you very much for your support along this journey
TeamViewer
TeamViewer
It was an absolute pleasure to be able to judge the submissions. I got some great insight and learning from some of the case studies, which I’m sure I’ll use in upcoming programs of work.
Brendan Tremble
Brendan TrembleCo-Founder - CX Consultant, Frazer Tremble Executive
I’m so grateful to be one of the lucky judges that can discover and judge each year, how well company all over Europe are solving their own CX challenges and delivering an extraordinary customer experience to their happy customers. Thank you so much.
Beppe De Vincenti
Beppe De VincentiManaging Partner, nexa Consulting
One of the most inspiring and interesting experiences of the past year, ARCET Global. Thanks for inviting me to Judge
Jacek Wieczorkowski
Jacek WieczorkowskiHead of Customer Experience Management Team Santander Consumer Bank SA
Im honored and humbly grateful to continuously be asked to be a judge in this event. The applicants are amazing in impacting the world with better CX and changing the world. To stay on top in Customer Experience knowledge and global best practices - I recommend everyone to participate in the European Customer Centricity Awards by ARCET Global each year.
Veronika Luxemburg
Veronika LuxemburgFounder and CEO of CQX™ - Customer Quality Experience.
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Last Year's Participants

Sponsors

Category Sponsor

MarketCulture

MarketCulture makes it easy to measure, understand and act on employee feedback to create better customer experiences
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Category Sponsor

ARCET Global Talent Management

ARCET Global Talent Management allows any organisation to fully understand their employees and how best to drive performance forward. It gives the world's greatest insight into a person’s character, not their ever changing personality, and identifies how they think and make decisions, how they are motivated to engage and identifies and predicts their behaviours on the job.
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Category Sponsor

Customer Institute

The Customer Institute is an independent not for profit organization. Experts, practitioners, authors, and educators from the field of customer centricity make up our board of directors as well as the much larger group of contributors to our research and tool development.
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Partners

Opportunities:

Position Your Organisation as CX Thought Leaders

Network with CX Leaders Across the Business Community

Generate Awareness to Thousands of Companies

Be Part of the Biggest Celebration of Customer Experience Best Practice

Associate Your Brand with one of the largest celebrations of CX in Europe

Huge amounts of Publicity is generated from the awards ceremony

Associate your brand with a leading programme focused on improving CX

Marketing and communications campaign will cover the entire database of CX leaders

Interested in supporting the European Customer Centricity Awards?

Register Your Interest

Resources

This page is your guide to making the most of the Awards. See sample entries, get valuable tips on the Awards and promote your achievements on social media.

Enter your details to access the resources.

Download Your Resources

Entrants

Here is all you need to know as an Entrant:

Category Guide
View Past Awards Case Studies

Judges

Here is all you need to know as a Judge and scoring of entries.

Scoring Model

Other Resources

Contact Laura to share or request new resources for this page