Many thanks for organizing this amazing event and thank you very much for your support along this journey

Elsevier is very honored and excited to be recognized for its ongoing journey to create a strong a customer-centric culture. We would like to thank ARCET Global for the opportunity to highlight our transformation and the hard work of all our Elsevier colleagues. A big thank you to the ARCET Global program team for their support throughout the nomination and ceremony process. It was a big effort to tell our story, but the program team made the process and experience simple, clear and worry-free.

It was an absolute pleasure to be able to judge the submissions. I got some great insight and learning from some of the case studies, which I’m sure I’ll use in upcoming programs of work.

I’m so grateful to be one of the lucky judges that can discover and judge each year, how well company all over Europe are solving their own CX challenges and delivering an extraordinary customer experience to their happy customers. Thank you so much.

One of the most inspiring and interesting experiences of the past year, ARCET Global. Thanks for inviting me to Judge

Im honored and humbly grateful to continuously be asked to be a judge in this event. The applicants are amazing in impacting the world with better CX and changing the world. To stay on top in Customer Experience knowledge and global best practices - I recommend everyone to participate in the European Customer Centricity Awards by ARCET Global each year.