European Customer Centricity Awards

One of the Largest Celebrations of Customer Experience in Europe.


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5 May 2023


1 June 2023

VIRTUAL Conference

19 September 2023

VIRTUAL Awards Ceremony

20 September 2023

Reasons to Enter


Share your story and gain recognition for all your hard work.


Discover how your peers are becoming more customer centric through the initiatives presented.


Virtually meet other customer centric organisations and CX leaders.

Case Studies

Gain exclusive access and choose from over 130 CX case studies to attend, delivered by the finalists throughout the Finals.


Last Year's Participants


Category Sponsor


MarketCulture makes it easy to measure, understand and act on employee feedback to create better customer experiences
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Category Sponsor

ARCET Global Talent Management

ARCET Global Talent Management allows any organisation to fully understand their employees and how best to drive performance forward. It gives the world's greatest insight into a person’s character, not their ever changing personality, and identifies how they think and make decisions, how they are motivated to engage and identifies and predicts their behaviours on the job.
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Category Sponsor is reimagining the contact center for modern consumers and brands. Their intuitively designed voice and digital engagement suite is complemented by powerful AI and advanced analytics capabilities to make providing excellent customer experiences easy for every business.
Know More



Position Your Organisation as CX Thought Leaders

Network with CX Leaders Across the Business Community

Generate Awareness to Thousands of Companies

Be Part of the Biggest Celebration of Customer Experience Best Practice

Associate Your Brand with one of the largest celebrations of CX in Europe

Huge amounts of Publicity is generated from the awards ceremony

Associate your brand with a leading programme focused on improving CX

Marketing and communications campaign will cover the entire database of CX leaders

Interested in supporting the European Customer Centricity Awards?


This page is your guide to making the most of the Awards. See sample entries, get valuable tips on the Awards and promote your achievements on social media.

Enter your details to access the resources.

Download Your Resources


Here is all you need to know as an Entrant:


Here is all you need to know as a Judge and scoring of entries.

Other Resources