European Customer Centricity Awards

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One of the Largest Celebrations of Customer Experience in Europe.

Online

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REGISTRATION DEADLINE

6 May 2021

FINALISTS ANNOUNCED

3 June 2021

VIRTUAL Conference

15 September 2021

VIRTUAL Awards Ceremony

16 September 2021

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Winners 2020
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About

Join us online at the European Customer Centricity Awards, one of the largest virtual Customer Experience knowledge sharing events in Europe. 2 days of celebration packed with business best practice stories, 130 real world case studies and networking opportunities.

Awards & Agenda
Legacy

Last Year's Participants

Reasons to Enter

Recognition

Share your story and gain recognition for all your hard work.

Learn

Discover how your peers are becoming more customer centric through the initiatives presented.

Network

Virtually meet other customer centric organisations and CX leaders.

Case Studies

Gain exclusive access and choose from over 130 CX case studies to attend, delivered by the finalists throughout the Finals.

Categories
How to Enter
Pricing
Enter Now

Sponsors

Category Sponsor

MarketCulture

MarketCulture makes it easy to measure, understand and act on employee feedback to create better customer experiences
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Category Sponsor

Customer Institute

The Customer Institute is an independent not for profit organization. Experts, practitioners, authors, and educators from the field of customer centricity make up our board of directors as well as the much larger group of contributors to our research and tool development.
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Become a Category Sponsor
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Become a Exclusive Named Sponsor
Learn More

Opportunities:

Position Your Organisation as CX Thought Leaders

Network with CX Leaders Across the Business Community

Generate Awareness to Thousands of Companies

Be Part of the Biggest Celebration of Customer Experience Best Practice

Associate Your Brand with one of the largest celebrations of CX in Europe

Huge amounts of Publicity is generated from the awards ceremony

Associate your brand with a leading programme focused on improving CX

Marketing and communications campaign will cover the entire database of CX leaders

Interested in supporting the European Customer Centricity Awards?

Register Your Interest

Partners

We are delighted to be working with some of the most prominent organisations and pioneers in Customer Experience.

Partner

Anodius

Anodius is a consulting company providing end-to-end CX, CRM business solutions employing SAP and Salesforce platforms.
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Partner

Ethnogram

Ethnogram is an istanbul based service design consultancy company. Thanks to its multidisciplinary team structure, the company provides services ranging from ethnographic research to customer journey analysis and new service design.
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Partner

Customer Institute

The Customer Institute is an independent not for profit organization. Experts, practitioners, authors, and educators from the field of customer centricity make up our board of directors as well as the much larger group of contributors to our research and tool development.
Know More
Partner

DACH Customer Experience Awards 2021

This event is the first of its kind in the DACH region. Companies from Germany (D), Austria (A) and Switzerland (CH) have here the opportunity to present their Customer Experience initiatives to a panel of independent CX Experts.
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Partner

Experia Summit

Virtual Conference where Thought Leaders share ideas on Customer Experience and celebrate all things CX.
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Partner

MarketCulture

MarketCulture makes it easy to measure, understand and act on employee feedback to create better customer experiences
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Partner

Attrecto

We are empowering global brands to become digital role models in their industries. Our company was founded in 2010 by 3 former SAP experts, we offer full-cycle web- and mobile software engineering /outsourcing services from ideation to complete products.
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Partner

CX Centric

CX Centric offer training, advisory and coaching for Customer Experience. They also lead global interactive discussions in the form of #cxcentriconversations.
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Charity Partner

Graham Shapiro Foundation

Graham Shapiro setup The Graham Shapiro Foundation in 2019 in order to establish a real way to support mental health, wellbeing and to inspire innovation and young entrepreneurialism in the UK.
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Media Partner

MyCustomer

MyCustomer.com is Europe’s leading online resource for customer-focused professionals, with over 100,000 members. Sharing news, advice and resources on topics ranging from customer engagement to CRM, MyCustomer is a vital hub for business leaders looking to improve engagement and experiences across the entire customer journey.
Know More

If you would like to become a partner of the awards please contact us below.

Register Your Interest

Resources

This page is your guide to making the most of the Awards. See sample entries, get valuable tips on the Awards and promote your achievements on social media.

Enter your details to access the resources.

Category Sponsor

Interested in sponsoring a specific category?

Packages start from €5,000
  • 2 Delegate passes for the Virtual Awards Finals & Ceremony
  • Optional Judge Pass
  • Optional Announcement of winner
  • 5 Second brand sting during your category at the Ceremony
  • Promotion via social media
  • Select from 23 categories that match your objectives
  • Additional category discount
  • VIP Business Introduction of up to 10 attendees (additional 10 attendees available)

Exclusive Named Sponsor

Interested in becoming an exclusive named sponsor?

Packages start from €7,500
  • Exclusive Sponsor title
  • 3 delegate passes for the Virtual Awards Finals, Conference & Ceremony
  • Optional Judge Pass
  • Optional Announcement of winner
  • 1 category sponsorship
  • 5 Second brand sting during your category at the Virtual Ceremony
  • Promotion via social media
  • Logo included in all promotion
  • Select from 23 categories that match your objectives
  • Additional category discount
  • VIP Business Introduction of up to 10 attendees (additional 10 attendees available)
  • Key note speech at the ceremony optional

Download Your Resources

Entrants

Here is all you need to know as an Entrant:

Category Guide
View Past Awards Case Studies

Judges

Here is all you need to know as a Judge and scoring of entries.

Scoring Model

Other Resources

Contact William to share or request new resources for this page