Share your story and gain recognition for all your hard work.
Learn
Discover how your peers are becoming more customer centric through the initiatives presented.
Network
Virtually meet other customer centric organisations and CX leaders.
Case Studies
Gain exclusive access and choose from over 130 CX case studies to attend, delivered by the finalists throughout the Finals.
Testimonials
BSH is very honoured for the awards for Best Customer Experience Strategy and Best CX Change/Transformation. A big thank you to the ARCET Global team for organizing the awards that for us has been a fantastic and inspiring platform to share and learn more about CX from other companies and industries. We especially value the great help and support we got throughout the whole process – from application to the award ceremonies.
Many thanks for organizing this amazing event and thank you very much for your support along this journey
Elsevier is very honored and excited to be recognized for its ongoing journey to create a strong a customer-centric culture. We would like to thank ARCET Global for the opportunity to highlight our transformation and the hard work of all our Elsevier colleagues. A big thank you to the ARCET Global program team for their support throughout the nomination and ceremony process. It was a big effort to tell our story, but the program team made the process and experience simple, clear and worry-free.
ACF had the pleasure to join its online conference, listen to keynote presentations led by industry leaders, and network with other CX professionals. It was a great experience overall
I’m so grateful to be one of the lucky judges that can discover and judge each year, how well company all over Europe are solving their own CX challenges and delivering an extraordinary customer experience to their happy customers.
Thank you so much.
One of the most inspiring and interesting experiences of the past year, ARCET Global. Thanks for inviting me to Judge
Im honored and humbly grateful to continuously be asked to be a judge in this event. The applicants are amazing in impacting the world with better CX and changing the world. To stay on top in Customer Experience knowledge and global best practices - I recommend everyone to participate in the European Customer Centricity Awards by ARCET Global each year.
Previous
Next
Last Year's Participants
Sponsors
Category Sponsor
MarketCulture
MarketCulture makes it easy to measure, understand and act on employee feedback to create better customer experiences
ARCET Global Talent Management allows any organisation to fully understand their employees and how best to drive performance forward. It gives the world's greatest insight into a person’s character, not their ever changing personality, and identifies how they think and make decisions, how they are motivated to engage and identifies and predicts their behaviours on the job.
ujet.cx is reimagining the contact center for modern consumers and brands. Their intuitively designed voice and digital engagement suite is complemented by powerful AI and advanced analytics capabilities to make providing excellent customer experiences easy for every business.
This page is your guide to making the most of the Awards. See sample entries, get valuabletips on the Awards and promoteyour achievements on socialmedia.