Congratulations to all this year's Winners

OVERALL WINNER

Customer-Centric Culture

Business Change or Transformation

 

Best Measurement in Customer Experience

Client Relationship Management

Digital Strategy / Transformation

Customer Experience Team

Crisis Strategy and Management

Customer Centricity in B2B

Best Customer Experience Strategy

Customer Insight & Feedback VOC

Contact Center / Shared Services

Best Use of Mobile / Multimedia

Employee Experience

Best User Experience (UX)

Customer Success